Braslink offers technical support specializing in the installation and maintenance
of specific applications and/or server administration, as well as development of personalized solutions.
The service is available in the following forms: single, pre-paid, or monthly contract 1.
For the prepaid option, the customer pays for a certain number of technical support
hours to be used at his or her convenience 2.
For the montly contract, the customer pays one monthly fee 3 for the hours of technical support.
Technical support for our hosting customers is included in the hosting plans and are not charged, except for personalized applications.
Available plans:
Plan |
Hours |
Price |
Normal |
0-8004 |
Single |
1h |
R$ 50,00 |
R$ 68,00 |
| Bronze Pre-Paid |
10h |
R$ 380,00 |
R$ 560,00 |
| Silver Pre-Paid |
20h |
R$ 660,00 |
R$ 1.020,00 |
| Gold Pre-Paid |
40h |
R$ 1.100,00 |
R$ 1.800,00 |
| Platinum Pre-Paid |
180h |
R$ 3.500,00 |
R$ 6.120,00 |
| Bronze Monthly |
10h |
R$ 340,00 |
R$ 520,00 |
| Silver Monthly |
20h |
R$ 580,00 |
R$ 940,00 |
| Gold Monthly |
40h |
R$ 950,00 |
R$ 1.640,00 |
| Platinum Monthly |
180h |
R$ 3.100,00 |
R$ 5.760,00 |
1 For the pre-paid and monthly plans, the the extra hours will be charged at the rate of the single plan.
2 The time paid for in the pre-paid plans can be used for up to one year after the purchase.
3 The hours not used in a month will not roll over to the following month.
4 Support calls outside of the city of Sao Paulo and within Brazil should use our 0-800 number (toll-free).
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